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4 free slots this month

Book your call now ->

AI SMS BDC for dealership follow-up

Your AI SMS BDC for every lead your sales floor stops chasing.

Silx responds in seconds, keeps conversations alive for months, books appointments, and gives your team the context to step in when a customer is ready.

Book a Live Demo

See How It Works

Works every internet, CRM, marketplace, and showroom lead until there’s a real outcome.

Jordan Rivera

2024 Silverado LT • Website lead

Live

Is the Silverado still available? I can come by after work if the payment is close.

Yes — it’s available. I can help you narrow the payment range and reserve a visit. Does 6:15 PM or 6:45 PM work better?

6:45. Can someone send photos of the interior first?

Staff handoff created

Due now

Jordan wants interior photos, payment range, and a 6:45 PM appointment confirmation for the Silverado LT.

Vehicle

Silverado LT

Appt

6:45 PM

Owner

Mia • BDC

The follow-up gap

You don’t have a lead problem. You have a follow-up gap.

Your CRM is already full of buyers who raised their hand. The leak happens after the first unanswered text, after hours, and weeks later—when reps have moved on but buyers have not.

Day 1

Lead arrives

A shopper raises their hand from your website, CRM, marketplace, or showroom.

Day 3

Rep follow-up fades

The lead is busy, the floor gets busier, and notes go stale.

Day 21

Most tools stop

The buyer is still shopping, but the store’s system has gone quiet.

Day 96+

Silx is still working

The AI keeps the conversation alive until the lead books, buys, opts out, or needs a human.

What Silx does

One platform keeps every lead moving.

24/7 SMS Response

Responds to new leads in seconds, including nights and weekends.

Long-Term Nurture

Keeps buyer conversations moving for months—not just the first few days.

Accountable Handoffs

Creates context-rich tasks for pricing, photos, financing, trade-ins, and appointment confirmation.

Live workflow

Saturday night. A lead hits your CRM. Silx starts the conversation.

A real operating flow for internet, marketplace, CRM, and showroom leads—not a generic chatbot script.

Lead arrives from

Website form

CarGurus / AutoTrader

CRM or email lead

Showroom visit

Identifies the customer, vehicle, source, and previous history.

Sends a natural SMS that feels like your store, not a bot.

Answers what it can and escalates pricing, photos, financing, or trade-ins.

Sends your staff full context, next action, and due time.

Confirms appointment details and keeps the customer engaged.

Stays in follow-up until closed, opted out, handed off, or sold.

Accountability layer

No ghost appointments. No dropped handoffs.

Silx does not just “chat.” It creates timed staff tasks, follows up on unresolved requests, escalates overdue items, and keeps an audit trail for every lead.

Media request

Interior photos • due in 12 min

Pricing review

Payment question • manager queue

Appointment handoff

Confirm 6:45 PM • assigned

Sales follow-up

Call requested • full thread attached

Manager escalation

Overdue item • escalated automatically

Done + customer follow-up

Photos sent • Silx confirms receipt

Why it compounds

Every month, your active pipeline gets bigger.

Traditional teams can only actively work a small slice of leads. Silx keeps each monthly lead cohort alive, so the dealership builds a growing pool of active conversations instead of constantly starting over.

Active nurture by cohort

Month 1 → 6

Month 1

Month 2

Month 3

Month 6

Active nurture grows as old cohorts stay alive while new leads keep entering the system.

Store controls

Your dealership, your rules.

Silx adapts to your follow-up cadence, handoff rules, store voice, CRM process, and compliance controls — without forcing your team into a generic playbook.

Escalation timers

Follow-up cadence

Lead routing

Human handoff rules

Store voice and tone

Multi-location support

Opt-out and compliance

CRM and Twilio integration

Integrations

Works with the systems your dealership already uses.

Silx sits across your CRM, lead sources, and messaging stack so every inquiry can become a real SMS conversation without forcing your team into another dashboard.

Explore Integrations

Integrated with the systems dealers rely on